Terms of trade

Delivery

We ship to the following 28 countries ๐ŸŒŽ:

Canada ๐Ÿ‡จ๐Ÿ‡ฆ, United Arab Emirates ๐Ÿ‡ฆ๐Ÿ‡ช, Germany ๐Ÿ‡ฉ๐Ÿ‡ช, Australia ๐Ÿ‡ฆ๐Ÿ‡บ, Austria ๐Ÿ‡ฆ๐Ÿ‡น, Belgium ๐Ÿ‡ง๐Ÿ‡ช, South Korea ๐Ÿ‡ฐ๐Ÿ‡ท, Denmark ๐Ÿ‡ฉ๐Ÿ‡ฐ, Spain ๐Ÿ‡ช๐Ÿ‡ธ, United States ๐Ÿ‡บ๐Ÿ‡ธ, Finland ๐Ÿ‡ซ๐Ÿ‡ฎ, France ๐Ÿ‡ซ๐Ÿ‡ท, Hong Kong SAR ๐Ÿ‡ญ๐Ÿ‡ฐ, Ireland ๐Ÿ‡ฎ๐Ÿ‡ช, Israel ๐Ÿ‡ฎ๐Ÿ‡ฑ, Italy ๐Ÿ‡ฎ๐Ÿ‡น, Japan ๐Ÿ‡ฏ๐Ÿ‡ต, Malaysia ๐Ÿ‡ฒ๐Ÿ‡พ, Norway ๐Ÿ‡ณ๐Ÿ‡ด, New Zealand ๐Ÿ‡ณ๐Ÿ‡ฟ, Netherlands ๐Ÿ‡ณ๐Ÿ‡ฑ, Poland ๐Ÿ‡ต๐Ÿ‡ฑ, Portugal ๐Ÿ‡ต๐Ÿ‡น, Czech Republic ๐Ÿ‡จ๐Ÿ‡ฟ, United Kingdom ๐Ÿ‡ฌ๐Ÿ‡ง, Singapore ๐Ÿ‡ธ๐Ÿ‡ฌ, Sweden ๐Ÿ‡ธ๐Ÿ‡ช, and Switzerland ๐Ÿ‡จ๐Ÿ‡ญ.

Shipping options may vary depending on the delivery address, the time of your order, and item availability.
During the processing of your order, we will provide you with available shipping methods, costs, and estimated delivery dates.

Please note that deliveries are made on business days only.

Returns

If your purchase does not meet your expectations, you have the option to make a return, provided that the following conditions are met:

  • You have 30 days from the date of shipment of your order to make a return.
  • Items must be in their original condition and have all their tags attached.

Payments

Payment by card

Accepted cards

We accept cards bearing the MasterCard or Visa logo.


Encrypted transaction for your security

ArtVertu guarantees the security of your personal data. All information is encrypted to ensure complete security of sensitive information. For more information, please refer to our Privacy Policy.


Your card will be charged at the time of shipment of your order.

If the credit card transaction is approved, the amount will be reserved immediately, and you will receive an order confirmation to your email address. Your card will only be charged at the time of shipment of your order.

If the card transaction is not approved, your order will be canceled. For any questions regarding this matter, please contact your bank or card provider.


PayPal

Your PayPal payment will be processed in a few steps:

1. Select PayPal as the payment method during checkout.

2. You will then be redirected to the PayPal website to proceed with the payment.

3. If you are already a PayPal customer, you can log in using your user information and confirm the payment. If you are a new PayPal user, you will need to create a PayPal account and then confirm the payment.

4. You will be redirected to our site where you will see that your order and payment have been successfully processed!


We are here to help. If you have any questions or need assistance with your order, please contact us.
For questions regarding your personal data and instructions on how to access or delete the information collected about you, please refer to our Privacy Policy.