Terms of trade

Delivery

We ship all over Canada 🇨🇦 !

Shipping options may vary depending on the delivery address, the time of your order, and item availability.
During the processing of your order, we will provide you with available shipping methods, costs, and estimated delivery dates.

Please note that deliveries are made on business days only.

Returns

If your purchase does not meet your expectations, you have the option to make a return, provided that the following conditions are met:

  • You have 30 days from the date of shipment of your order to make a return.
  • Items must be in their original condition and have all their tags attached.

Payments

Payment by card

Accepted cards

We accept cards bearing the MasterCard or Visa logo.


Encrypted transaction for your security

ArtVertu guarantees the security of your personal data. All information is encrypted to ensure complete security of sensitive information. For more information, please refer to our Privacy Policy.


Your card will be charged at the time of shipment of your order.

If the credit card transaction is approved, the amount will be reserved immediately, and you will receive an order confirmation to your email address. Your card will only be charged at the time of shipment of your order.

If the card transaction is not approved, your order will be canceled. For any questions regarding this matter, please contact your bank or card provider.


PayPal

Your PayPal payment will be processed in a few steps:

1. Select PayPal as the payment method during checkout.

2. You will then be redirected to the PayPal website to proceed with the payment.

3. If you are already a PayPal customer, you can log in using your user information and confirm the payment. If you are a new PayPal user, you will need to create a PayPal account and then confirm the payment.

4. You will be redirected to our site where you will see that your order and payment have been successfully processed!


We are here to help. If you have any questions or need assistance with your order, please contact us.
For questions regarding your personal data and instructions on how to access or delete the information collected about you, please refer to our Privacy Policy.